Privacy Policy

Personal Data Protection Policy

The purpose of this policy is to inform about the provisions established in Law Nº 29733 – Personal Data Protection Law and its Regulation approved by Supreme Decree Nº 003-2013-JUS, ensuring compliance within our organization.

Fundamental Principles

CARLOS MACHUPICCHU is committed to applying the essential principles established in the Personal Data Protection Law throughout the entire process of handling the information we collect.

Commitment to Your Privacy

By browsing our website, you confirm that you understand and accept this policy.

The personal information we collect is used to offer you personalized travel experiences and other related purposes. We make every effort to protect this information through appropriate security measures that prevent loss, unauthorized access, theft, or improper disclosure.

We will not share your contact details with external advertisers and will protect your phone number and email address, recognizing their importance and valuing the trust you place in us.

Personal Data We Collect

We collect information that identifies you: full name, country of residence, phone number, and email address. Once you confirm a personalized itinerary, we may also request your passport details (legal name, number, expiration date, photograph, etc.), as well as the information of an emergency contact.

How CARLOS MACHUPICCHU Obtains Your Data

We generally obtain your information through the forms on our website or during the process of booking your trip. Data collection is always carried out lawfully, transparently, and with the knowledge and consent of the data owner.

In addition, our website uses “cookies” to improve your browsing experience and better understand your travel preferences.

Security Measures

We take various precautions to safeguard your information. When you send confidential data through our website, it is protected both online and offline.

Sensitive information, such as credit card data, is encrypted and transmitted securely. You can verify this protection by looking for the closed padlock icon in your browser or checking that the website address begins with “https”.

In addition to online encryption, we restrict access to your information only to authorized personnel who need it to perform specific tasks (such as billing or customer service). The servers where we store your personal information are maintained under strict security measures.

Updates

This policy may be modified occasionally. Any changes will be published in this section to keep you informed.